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Archive for December, 2012

I have to admit that I never unsubscribed from the Obama campaign emails, and I was just reading in Bloomberg that I’m not alone. Part of the reason I hung in there was the messaging. It was good. Okay. Very good. Stuff like “Do this for Michelle.” “Join Michelle and me” These, especially got my attention because we all love Michelle Obama.

No surprise, the Obama people are smart
They tested and retested every subject line as many as 18 times to tens of millions of readers, including me, to get the maximum impact. The killer? I will be outspent. The poor-little-me approach apparently generated more than $2.5M. Casual worked best as well as slipping in the occasional “hell” or “damn”. People love a little bit of naughty. Conclusion: Most people have a nearly limitless capacity for e-mail and won’t unsubscribe no matter how many they’re sent.

Okay. We’re addicted to our email
But we also know that we need to be constantly trying to compete for eyeballs. It’s madness out there. How to turn boring into scintillating?

Looking for easy 5 ways to start using Facebook this week?
Call me for a free overview. Top of Mind Marketing

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Every year I have a little flirtation with New Year’s resolutions. Some years I hedge my bets by calling them commitments–for some reason, this takes the power out of them, but they’re still resolutions that I generally blow off in a couple of weeks.

Topping off my list is the perennial promise to lose ten pounds. Do I keep this? Are you kidding? That’s why I don’t make New Year’s resolutions!

This year, I’m trying to make resolutions that I know I can keep. These are things that I’ve been thinking about, things that I know I am motivated to achieve:

1. Include Calls to Action on my communications. If you want something, don’t be afraid to ask for it!

2. Launch my new website. I’m making this in WordPress so that I can upload new marketing tips, archive my newsletters and link to my blogs. Sorry. Just like groceries, your website has a shelf life.

3. Follow up with potential clients on a regular basis. There really is something called a sales cycle and a quarterly call keeps you in mind. Ask potential clients when would be a good time to call back.

4. Write more, publish more and get the most out of everything I produce. I repurpose my blog posts to my newsletters and extract excerpts to social media. But there’s more: I want to start publishing these articles to ezines such as articlesbase, articlepool, tumblr, posturous, articlesnare.

Finding as many outlets as possible for your writing contributes to your SEO–get your name and your keywords out there. Ask your colleagues and clients about guest-blogging gigs–they’d probably be relieved to have someone fill a column from time to time!

5. Sex up my subject lines. Time to get creative here–and this goes for myself as well as for my clients. It really doesn’t matter how earnest or well-intentioned your message. If you don’t catch someone’s immediate attention, he/she is not going to read further.

So here I am with five resolutions. Can I keep these? This year I can because I’ve already begun embracing these business goals for 2013. If there’s anything scarier than resolutions for me, it’s goals. What a year this promises to be . . .

Ask me about capturing your clients’ attention with smart, strategic writing. It’s what we do at Top of Mind Marketing.

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1. Fill out the Profile sections on social media applications. When creating your Facebook page, Linkedin account or Twitter page, fill out all of the fields in the About/Profile sections. Make these as comprehensive as possible, using your keywords to talk about your products/services.

2. Write wallposts ahead of time so you’ll have these already prepared and you won’t have to think about what to post.

3. Create an image archive–this is a visual medium and viewers have very short attention spans.

4. Be on the lookout for articles that are relevant for your audience so you can link to these from your social media sites–this positions you as an industry expert, staying on top of what’s going on in your field. Share quotes and excerpts.

5. When people comment on your posts, respond to these comments. This activity helps keep your posts at the top of your timeline–and visible.

6. Start blogging. Use WordPress or other blogging platforms to build your blog–they’re free and easy to use. Blogging is a commitment, and you should be posting a blog at least once/week. Make sure that you’re publishing your blog to your social media sites for additional exposure and that there’s a link on your website. Repurpose your blog posts to your newsletters and excerpts to social media.

7. Use a dashboard application–ping.fm, HootSuite, etc. This will allow you to publish your posts to all of your social media sites at once. It will also allow you to schedule your social media posts ahead of time–a great tool if you’re busy going to be on vacation. Dashboard tools allow you to attach links and images and publish to Twitter, Facebook, Linkedin, Pinterest and Google+.

8. Implementing new processes: When you add new contacts to your contact management system, log in to your social media applications and ask them to become Facebook friends and to Like your Facebook page, Connect with them on Linked in and ask them to Follow you on Twitter. Do the same with them, because communication works both ways.

9. Integrate. Make sure that your website and newsletter have links to your social media sites and that you are publishing your newsletter to them.

10. Read the Help menus–you will be amazed what you will learn!

Still need help and/or running out of time? Let us help you. It’s what we do at Top of Mind Marketing.

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I’ve been using Constant Contact (CC) for five years. I used to be their biggest fan because I loved their customer support–it’s hard not to love their award-winning support team. I also give them high marks for staying on top of technology, and constantly improving their product. When I first started using them, it was right before Christmas; I was on a deadline and hopelessly stuck. I called them, and a really nice little guy wasn’t busy so he just created the newsletter for me. That’s some serious customer service.

I don’t know about you, but I hate paying for something I don’t use

While I try to do a monthly newsletter, I have to admit that sometimes it just doesn’t happen, which means that I continue to pay CC for my “monthly” newsletter. I also pay them an extra $5/month for the privilege of using more than five images–which I think is important–nobody these days wants to look at a page full of text. CC plays games with lists as well. I carefully culled my list down to fewer than 500 so I wouldn’t have to pay for the next increment, but they calculated the number based on the number of email addresses in my system, not the newly imported list.

I switched to Vertical Response and pay for what I use

So I’m now using Vertical Response (VR). There’s a learning curve, the Help menu sucks and the customer support doesn’t begin to compare to that of CC. But the good news? I can use as many images as I want, I pay for only what I use, and my newsletter bill is now in the neighborhood of $8/month rather than $30. I can’t tell you how much I’m enjoying this. Get this: One of my clients sends her quarterly newsletter to more than 1,200 clients, and we just migrated to VR, which represents a significant savings because she was being charged for eight months worth of newsletters that she never sent.

CC charges by the month. If you’re not sending a monthly newsletter, it’s time to rethink your provider strategy. I’m now a VR power user. Ask me about saving money using Vertical Response and other pragmatic marketing solutions that work. It’s what we do at Top of Mind Marketing.

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